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Call 0333 222 4342
Monday – Friday 9am – 5pm
Saturday – 9am – 2pm
Sunday – Closed
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- Would they be able to pay the mortgage?
- What about all the household bills and cars?
- How about university and childcare fees?
Without huge savings, many families simply can’t afford to keep the household running. Life insurance offers a financial safety net for your family and is probably the most important thing you can do for your family today.
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Complaints
We’re sorry that you feel our service hasn’t been as expected. Please use the form below to start your complaint and we will get back to you within 3 working days
Other ways to complain…
You can also contact us in any of the following ways:
By Post:
Money Saving Advisors Ltd
Complaints Department
Regents Pavilion, Moulton Park Industrial Estate, Northampton, England, NN3 6BJ
By email:
By Phone:
0333 222 43 42
(calls are charged at local rates and are inclusive of mobile phone users’ free minutes)
How Money Saving Advisors Ltd will deal with your complaint…
We aim to resolve your complaint as soon as possible. Sometimes things take a little more time. Please find below the process that Money Saving Advisors will adhere to respond to your query.
We will acknowledge receipt of your complaint within 3 Working days and set out the next steps.
We will investigate your complaint fully and aim to resolve this within 3 days, where reasonably possible, however, depending on the severity and complexity of the complaint it may take up to 8 weeks.
The final response from us will include the findings from our investigation and, if applicable, what actions we will take to put things right.
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447 Broadway, 2nd Floor 1333, New York, New York, 10013